The Local Package Supplier accepts bookings subject to the following conditions:

1.  Tour contract

The Tour contract is between the Local Package Supplier and the client, being any person travelling or intending to travel on a tour operated by the Local Package Supplier. The contract including all matters arising from it is subject to Maltese. No employee of the Local Package Supplier other than the director has authority to vary or omit any of these terms or promise any discount or refund.

2. Changes by Local Package Supplier

While the Local Package Supplier will do its best to operate all tours as advertised but by accepting these conditions the Client also accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions or any other reason. The Local Package Supplier reserves the right to change and correct errors in any of the facilities, services, prices or itineraries described in brochure and/or on websites at any time before or after your booking is confirmed.

On rare occasions we have to make a significant change. A significant change is a change made before departure which we can reasonably expect to have a major effect on your tour. If a significant change has to be made, the Local Package Supplier will inform the client as soon as reasonably possible, if there is time before departure.

If advised of a significant change before departure the Client will have the choice of either:

a. accepting the changed arrangements (at additional cost if applicable); or

b. purchasing another available tour (paying or receiving a refund in respect of any difference in price); or

c. cancelling the tour and obtaining a full refund.

3. Passports and Visas

Clients must ensure that they are aware of all relevant passport and visa requirements and that they allow adequate time to obtain them. Requirements can change and it is the Clients’ responsibility to ensure that they comply with current passport, visa and health requirements and take all necessary documents with them to gain access to any country or region which forms part of the tour.

4. Tour participation

Clients agree to accept the authority and decisions of the Local Package Supplier's employees and tour leaders whilst on tour. If in the opinion of any such person(s) or any other person in a position of authority (for example, hotel manager), the health, level of fitness or conduct of a client at any time before or during a tour is endangering or appears likely to endanger the health or well being of the client or any third party (including any other clients) or the safe, comfortable or happy progress of the tour, the client may be excluded from all or part of the tour without refund or recompense. Where a client is excluded, the Local Package Supplier will have no further responsibility towards them (including any return travel arrangements) and we will not meet any expenses or costs incurred as a result of the exclusion.

In the case of ill health, the Local Package Supplier may make such arrangements as it sees fit and recover the costs thereof from the client. If a client commits an illegal act (including, for example, causing any damage) the client may be excluded from the tour and the Local Package Supplier shall cease to have responsibility to/for them as above. No refund will be given for any unused services.

All Clients are expected to make sure, prior to booking that they are fit and able to complete the itinerary of their chosen tour as described in the Company’s brochures and website.

5. Local Laws

All participants in tours operated by the Local Package Supplier are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve the Local Package Supplier of all obligations.

6. Liability

Tours operated or supplied by the Local Package Supplier have been designed to provide participants with an exposure to the true nature of the environment visited and therefore involve an element of potential risk and exposure to potential hazards over and above those associated with normal package holidays. All bookings are accepted on the understanding that the Client appreciates and accepts such risks and hazards inherent in adventure travel and that they undertake the tours featured in our programs at their own volition. If a Client participates in an activity not included as part of a tour operated by the Local Package Supplier, the Client accepts all responsibility for taking part in such an activity and indemnifies the Local Package Supplier against any and all claims related to such an activity. Where the Client suffers death, personal injury or any other loss whatsoever as a result of an activity forming part of the tour arrangements booked with the Local Package Supplier, the Local Package Supplier shall only accept responsibility if the death, personal injury or loss was caused by the negligent acts and/or omissions of the Local Package Supplier's employees, officers, agents, suppliers or sub-contractors. For the avoidance of doubt, the Local Package Supplier shall not be liable for such death, personal injury or any other loss suffered whatsoever if there has been no fault on the part of the Local Package Supplier or its partners, or if the cause was the fault of the Client or due to the actions of someone unconnected with the tour arrangements or due to circumstances which neither the Local Package Supplier nor its partners could have reasonably anticipated or avoided.

It is important to us that you are happy with your tour and that you understand the nature of our tours. We would, therefore, ask that you take a few minutes to read these booking conditions and if you need clarification on any point please do not hesitate to contact us.

 

- If cancellation is made between 0 and 1 day before departure a fee equivalent to 100% of the total booking value is payable.
- If cancellation is made between 2 and 7 days before departure a fee equivalent to 70% of the total booking value is payable.
- If cancellation is made between 8 and 14 days before departure a fee equivalent to 50% of the total booking value is payable.
- If cancellation is made 15 days or more before departure a fee equivalent to 30% of the total booking value is payable.