NOT INCLUDED

•Meals not mentioned

•Flights, other than specific Charter flights mentioned

•Travel Insurance

•Gratuities of any kind

•Alcoholic beverages, except where mentioned

•Items of a personal nature

•Any items not specifically outlined on your invoice

IMPORTANT: Please be advised that pricing is based on current currency exchange rates and may change due to rate fluctuation or devaluation within the country. Depending upon the prevailing exchange rate, the price may increase or decrease accordingly until a deposit has been received.

RESPONSIBILITY TO TRIP PARTICIPANTS

'Local Package Supplier' gives notice that services provided in connection with it's itineraries, including transportation, hotel accommodations, restaurants, and other services, are purchased from various independent suppliers who are not affiliated with the 'Local Package Supplier' in any way. Although it endeavors to choose the best suppliers available, 'Local Package Supplier' has no right to control independent supplier operations and therefore makes these travel arrangements upon the express condition that 'Local Package Supplier', and its own agents and employees, shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury or death to person, or damage to property occasioned through the conduct or default of any company or individual engaged in providing these services. Each of these passenger conveyance companies, tour companies, hotels, restaurants, etc., is subject to the laws of the country where the service is provided.

'Local Package Supplier' reserves the right to substitute both trip leaders and hotels from those listed in the itinerary without notice if it becomes necessary to keep the trip functioning.

'Local Package Supplier' reserves the right to decline to accept or to restrain from further participation any person it judges to be incapable of meeting the rigors and requirements of participating in the activities, or any person whose actions or deportment impede trip operation or the rights, welfare, or enjoyment of other trip members.

LIMITATION OF LIABILITY

'Local Package Supplier' shall not be liable for:

(a) expenses such as additional hotel nights and meals not specified in the individual trip itineraries that may be required either en route, prior to, or following a trip, when caused by individual clients' travel arrangements, by airline scheduling or airline schedule changes, canceled flights, missed flight connections or by other factors not under our control;

(b) expenses incurred in recovering luggage lost by airlines, belongings left behind on a trip, or in shipping purchases or other goods home from abroad; (c) bodily injury, property damage or loss of reservations or services for any reason, including but not limited to acts of God, weather, quarantines, strikes, civil disturbance, theft, default, detention, annoyance, changes in government regulations, terrorism, road closures, public transportation scheduling problems, war, or failure of conveyance to arrive or depart as scheduled, etc., over which 'Local Package Supplier' has no control.

TRIP PARTICIPANT’S RESPONSIBILITY

It is the Trip Participant’s Responsibility to select a trip appropriate to their abilities and interests. We are happy to discuss the trip with you, as well as provide you with names of past participants who can discuss their experience with you. Trip members are held responsible for being in sufficient good health to undertake the trip. Trip members are responsible for preparing for the trip by studying the itinerary and pre-departure information sent by 'Local Package Supplier' and for bringing the appropriate clothing, health care items and equipment as advised therein or that common sense dictates.

MEDICAL

Many of our tours are physically demanding and may require travel to areas where medical facilities are virtually non-existent and evacuation can be prolonged, difficult and expensive. 'Local Package Supplier' assumes no liability regarding provision of medical care. Trip participants are urged to check their insurance coverage to be sure it is adequate.

INSURANCE

'Local Package Supplier' does not supply or sell Trip Insurance. It is the responsibility for each Trip Participant to make sure that they have their own medical, accident and Trip Insurance that is effective in foreign countries. Trip cancellation insurance reimburses you for non-refundable air and land costs should you have to cancel the trip due to personal or family illness. You may purchase Travel Insurance coverage through your own insurance provider.

PAYMENT POLICY

A non-refundable deposit is needed upon receipt of this invoice and must be paid immediately upon confirmation of services to confirm and guarantee your reservation. Failure to pay your deposit will result in our system automatically canceling your reservation and the reservations process must begin again and rebooking will incur additional expenses. Both Individual and Group deposit and full payment requirements are written below for your convenience.

Individual & Group Deposit (a group is more than 6 people): Upon receipt of invoice, the client must submit the 30%, non-refundable Deposit . This initial Deposit will be used to hold your reservations with all service providers and guarantee your reservation space and quotation rate. If you fail to pay your Deposit your invoice will automatically cancel in our system and the reservations process will have to begin again with a $50US fee incurred for extra handling and processing time.

Individual Full Payment: is due 30 days before your arrival date. If your full payment is not received before the 30 day advance period expires, your reservation will automatically cancel in our system and the reservations process will have to begin again with a $50US cancelation fee incurred for extra handling and processing time.

Exceptions to this rule are if you are booking a last minute trip and are already beyond this 30 day window in which case your full payment is due upon confirmation of your trip and no later than 15 days before your trip departure.

Group Full Payment: is due 60 days before your arrival date. If your full payment is not received before the 60 day advance period expires, your reservation will automatically cancel in our system and the reservations process will have tobegin again with a $200US cancelation fee incurred for extra handling and processing time.

Exceptions to this rule are if you are booking a last minute trip and are already beyond this 60 day window in which case your full payment is due upon confirmation of your trip and no later than 15 days before your trip departure.

All groups making reservations must pay their Deposits and Full Payments by only one payment transaction per deposit.

Individual credit cards or other individual payment forms will not be possible. One person who represents the group must be responsible for all payments made for the group booking.

TRIP CHANGE POLICY

Individual & Group Bookings: Any changes that a client may wish to make to his/her pre-paid travel package will be done free of charge up to 31 days prior to departure date or full payment has been made, whichever comes first.

No changes are possible 30 days or less before your departure date or after full payment has been made and no refunds will be given under any circumstances.

BOOKING FORM

A standard Booking Form will be emailed to you upon your approval of an itinerary and cost quotation. You will need to fill it out in full and return it to us by scan/email with your signature attached. This form is required to ensure that the client is consenting to the charges that we are requesting payment for and that the client approves the trip he/she is signing up for. Booking Forms without signature are void and will constitute your rejection of our proposed package. Please be sure to sign your document before sending it back to us.

You will find spaces for your Passport numbers on the Booking Form; this information is voluntary but highly recommended as it is used by our offices to help our clients in times of need such as contacting the foreign country embassy in case of disease/quarantine, death or incarceration while traveling abroad. Please use your own discretion when filling in your Passport number but we do require your Citizenship, Date of birth and Full names that you’ll also find in that section.

FINAL DOCUMENTS

Receipts will be sent to you upon receipt of your Deposit and again at receipt of Full payment. General information, Full itinerary and Vouchers are emailed on receipt of Full payment, 20 - 30 days prior to departure date.

Booking Process Explained:

(1.) You'll receive your Quote and Cost Summary.

(2.)Upon your approval of Quote, we'll send you a Booking Form that must be signed and returned to us via fax or email

(3.)We'll make your reservations and send you your invoice

(4.) Your non-refundable 30% Deposit is due upon receipt of your invoice

(5.) A receipt will be sent to you for your Deposit Payment

(6.) Pay your Balance due 30 days before your arrival date

(7.) A receipt will be sent to you for your Balance Payment

(8.) Your Final Documents will be sent out by email, including; vouchers, Day by Day Detailed Itinerary, maps, Chepe train info., general information package and more.